Part Identification

Making Part Identification Easy

They say that a picture can be worth a 1000 words, and that’s sometimes true when it comes to identifying a part that you need for your vehicle.

The part is in front of you, but you may not be quite sure of the terminology to describe it, or sometimes we all use different terms to describe the same item.

So get your phone or camera out, take a few pictures,
use this simple to use form to send them to us, and we’ll get our experienced staff on the case and get back to you letting you know what the part is, with
pricing and availability details.

You can use this service for parts for Whale vehicles as well as vehicles from other manufacturers.
The Parts Identification Service is just one of the ways the Whale Parts team can help you keep your vehicle running and maximise its operating hours.

Part Identification Service

Name: Company: Email: Contact Number: Is it a Whale Vehicle: Vehicle ID No.: Vehicle Type: Vehicle Registration: Image explanations:

Please read our privacy policy for information on how we use your data.

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* jpeg, gif and png formats allowed

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Locating Your ‘P’ Number

Whale Tankers Ltd keeps all records of vehicles that have been built, so that we can identify what was originally supplied on the vehicle when it left Whale. Whale parts team will always ask for the 'P' number of the vehicle so that we can locate the bill of materials (BOM). Every vehicle will have or should have a tank data plate displaying the manufacturers serial number (P number). The tank data plate will be found near the front of the vehicles bodywork and will display the tanks original design data. At the bottom of the plate are spaces for date stamps, a record of each time the tank has been inspected and fitness tested by a Whale Engineer.

The Information Displayed In The Image Is A Typical Example And Should Not Be Quoted In Relation To Your Vehicle.

International Customers

Whale Parts Direct can deliver to most parts of the world. However, there are restrictions on the products we can ship to certain countries. Delivery outside the EU may be subject to local import duties, custom duties or taxes which are your responsibility where they apply. We are not able to advise you what these charges will be and Whale Parts Direct is not responsible for them. For non-UK deliveries there will be a short pause in the checkout process while we calculate the delivery cost.

Payment Methods

We take Debit and Credit Card payments, and use SagePay to ensure that these payments are processed securely. Whale Parts Direct does not process or store your credit card details. Your credit card details are securely processed by SagePay, a division of Sage (UK) Limited.

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